Privacy Policy
Effective Date: May 29, 2026
Tesp respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.tespotech.com, contact us, or submit a project inquiry related to POS hardware sourcing, sample validation, factory communication, or delivery support.
Tesp is a B2B hardware sourcing and delivery support service based in China. We do not sell personal data, and we do not use your inquiry information for spam outreach.
1. Information We Collect
We may collect the following information when you contact us or submit a form on our website:
- Your name
- Work email address
- Company name
- Inquiry type
- Project details or software baseline information
- Hardware requirements, such as OS, ports, peripherals, target quantity, and deployment region
- Any additional information you choose to send by email or through follow-up communication
We may also collect basic technical information automatically when you visit the website, such as your IP address, browser type, device information, pages visited, and approximate visit time. This information helps us maintain website security, understand site performance, and improve the browsing experience.
2. How We Use Your Information
We use your information to:
- Respond to your inquiry
- Review your hardware sourcing or compatibility requirements
- Prepare practical sourcing, validation, or supplier follow-up suggestions
- Communicate with you about samples, projects, or support requests
- Coordinate with suppliers or factories when necessary for your project
- Maintain website security and prevent abuse
- Improve our website, services, and communication process
We do not sell, rent, or trade your personal information.
3. Sharing Information with Suppliers or Service Providers
For hardware sourcing, sample validation, OEM configuration, or factory follow-up, we may need to share limited project information with relevant suppliers or manufacturing partners. This may include technical requirements, hardware specifications, quantity estimates, or configuration details.
We only share information that is reasonably necessary for the project. We avoid sharing personal contact details with suppliers unless it is needed for project coordination or you ask us to do so.
We may also use trusted service providers for website hosting, form processing, email communication, analytics, security, or other technical operations. These providers may process limited information only as needed to support the website or our business communication.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to support basic website functionality, security, analytics, and performance monitoring. Cookies are small files stored on your device that help websites operate properly and understand visitor activity.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
5. Data Retention
We keep inquiry and project communication records only for as long as reasonably needed to respond to your request, manage project follow-up, maintain business records, resolve disputes, or comply with legal obligations.
If your inquiry does not become an active project, we may still retain basic communication records for a reasonable period in case you contact us again or need follow-up information.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect the information we collect. However, no website, email system, or online transmission method can be guaranteed to be completely secure.
Please avoid sending highly sensitive personal, financial, or confidential technical information through the website form unless necessary. If a project requires sensitive files or specifications, contact us first so we can discuss an appropriate communication method.
7. International Communication and Data Transfers
Tesp is based in China and works with international B2B clients and China-based suppliers. By contacting us, you understand that your inquiry information may be processed in China or in other locations where our website, email, hosting, or communication service providers operate.
8. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to reasonable identity verification and applicable legal or business record requirements.
You may also ask us to stop contacting you about a project inquiry. We will respect reasonable requests unless continued communication is necessary for an active project, legal obligation, or dispute resolution.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting information to them.
10. Children’s Privacy
Tesp provides B2B hardware sourcing and delivery support services. Our website is not intended for children, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements. The updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: partner@tespotech.com
Website: www.tespotech.com