Privacy Policy
Tesp respects your privacy. This Privacy Policy explains how we collect, use, share and protect information when you visit www.tespotech.com, contact us, or request POS hardware options, samples, small-batch orders, OEM details or support for an existing Tesp order.
We do not sell personal information.
1. Information We Collect
When you contact us or submit a form, we may collect your name, work email address, company name or website, and the hardware, sample, order or OEM details you choose to provide. This may include product category, configuration requirements, quantity, destination market, order reference and product photos or videos.
Our website, hosting, security or form providers may process limited technical information needed to operate and protect the site, such as IP address, browser type, device information, pages requested and approximate visit time.
2. How We Use Your Information
We use information to respond to B2B hardware inquiries, discuss product options, samples, small-batch orders, OEM requirements or existing Tesp orders; maintain communication records; prevent abuse; protect the website; and improve website content and inquiry processes.
3. Sharing Information
For a defined hardware request or order, we may share information reasonably needed to discuss product availability, configuration, samples, packaging or order details with relevant suppliers or service providers. We aim to share only the information necessary for that purpose. We do not share personal contact details unless necessary for the request or requested by you.
4. Cookies and Technical Data
We and our service providers may use cookies or similar technologies to operate, secure and understand website use. You may control cookies through your browser settings, although some website functions may be affected.
5. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including business communication, record keeping, security and legal obligations.
6. Data Security
We use reasonable administrative and technical measures to protect information. No internet transmission or storage system is completely secure.
7. International Communication
Tesp is based in China. Information may be processed in China or other locations where our service providers operate when needed for the purposes described in this policy.
8. Your Choices and Rights
You may contact us to request access, correction or deletion of personal information, subject to applicable law and legitimate business or legal retention needs.
9. Third-Party Links
This website may link to third-party websites. Their privacy practices are governed by their own policies.
10. Children’s Privacy
This website is intended for B2B users and is not directed to children.
11. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page.
12. Contact Us
For privacy questions, contact partner@tespotech.com.