Tesp helps POS software teams and system integrators follow up with Chinese suppliers during sample preparation, batch production, and pre-shipment checks. We keep factory communication moving, review practical hardware details, and share raw photos or videos before the order leaves China.
Milestone Delivery & Pre-Shipment Inspection Support
Production Updates
Tesp follows up with supplier teams on production progress, sample status, material availability, and schedule changes. When available, we share practical updates, photos, or notes from the factory side.
Physical Interface Checks
Where project scope allows, Tesp can power on sample units or batch samples and check key interfaces such as USB, RS232, RJ11, touchscreen response, and selected peripherals before packing.
Unedited Video Proof
You can send a test APK, EXE installer, script, or checklist. Tesp can run basic checks on a sample unit where practical and share raw video or photos for your engineering review.
Packaging & Label Audit
Tesp can review export packaging, accessories, plug standards, carton markings, product labels, and shipping marks before shipment to reduce avoidable delivery and documentation issues.
Practical Delivery Tracking & Inspection Support
Tesp’s Local Follow-Up Routine
Tesp acts as your China-side coordination point during sourcing, sample preparation, production follow-up, and pre-shipment review. The goal is to keep communication tied to real milestones instead of vague supplier updates.
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Step 1: Production Status Tracking
Tesp follows up with the supplier on sample preparation, batch progress, hardware availability, and schedule changes. If a model update or delay appears, we flag it early so your team can adjust the plan. -
Step 2: Sample and Spare Parts Coordination
When your team needs sample units, accessories, test peripherals, or small replacement parts, Tesp coordinates with the supplier to clarify availability, packing, dispatch timing, and shipping details. -
Step 3: Technical Request Follow-Up
If firmware, driver, port layout, or documentation questions stall after payment, Tesp follows up locally with the supplier’s account or technical contact to collect practical answers and available files.
How Your Order is Managed
| Order Phase | Standard Factory Routine | With Tesp on the Ground |
|---|---|---|
| Timeline Tracking | Receiving broad schedule updates without clear visibility into sample preparation, parts arrival, or packing status. | Production Follow-Up Schedule Change Flagging Factory-Side Updates |
| Functional Check | Relying only on factory self-checks or generic inspection sheets before shipment. | Power-On Review Touchscreen Check Port Connection Review |
| Issue Follow-Up | Discovering visible defects, missing accessories, or configuration mismatches after the cargo arrives overseas. | Factory Rework Follow-Up Packing Photo Review Issue Documentation |
Tracking & Inspection FAQs
Q1: Do you inspect every single machine or just a few samples?
For one or two pilot samples, Tesp can usually check each unit within the agreed scope. For larger batches, inspection scope should be agreed in advance and may use sampling based on order size, risk level, and your key software-related checkpoints.
Q2: What happens if you find a defect during your inspection?
Tesp documents the issue with photos or video, reports it to you, and follows up with the supplier for rework, replacement, clarification, or an agreed next step before shipment where practical.
Q3: How do you report the inspection results to us?
Tesp can provide a practical report with raw photos, short videos, configuration notes, packing photos, label checks, and a summary of any visible issues or supplier feedback collected during the review.
Q4: What if the factory delays the production schedule?
Tesp follows up with the supplier on schedule changes, material availability, and packing progress. If a delay appears, we notify you and help clarify the reason, revised timeline, and possible next steps.
Start with a Practical Inspection Roadmap
Tell us your pilot quantity, hardware model, required OS, ports, peripherals, packaging concerns, and inspection priorities. Tesp will review your requirements and suggest a practical tracking and pre-shipment check plan.